Privacy Policy

Privacy Policy

Last updated: 16/01/2026
PSS Hygiene Limited (“PSS Hygiene”, “we”, “us”, “our”)

PSS Hygiene Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website: psshygiene.co.nz.

By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We only collect personal information necessary to respond to enquiries or operate our website.

1.1 Information you provide directly

When you use our contact form, we may collect:

  • Name
  • Email address
  • Phone number
  • Organisation (if provided)
  • Any information you include in the message

We do not operate newsletters, user accounts, online ordering, booking systems, or other forms of ongoing data collection.

1.2 Automatically collected information

Our website uses standard WordPress and Bloksy theme functionality, which may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Date/time of visits

This includes technologies such as:

  • Cookies
  • WordPress session handling
  • CAPTCHA or spam-filtering tools
  • Google Analytics

1.3 Google Analytics

We use Google Analytics to understand how visitors interact with the site. Google Analytics may collect:

  • IP address (truncated/anonymised where applicable)
  • Device & browser details
  • Pages visited and time spent
  • Traffic sources

This data is processed according to Google’s privacy policies.

1.4 Spam Detection

Contact form submissions may be processed through automated spam-detection services. This may involve temporarily transmitting:

  • IP address
  • Browser metadata
  • Form content

2. How We Use Personal Information

We use your personal information solely for the following purposes:

  • Responding to enquiries and quote requests
  • Providing customer support
  • Operating, maintaining, and improving the website
  • Security, spam detection, and fraud prevention
  • Fulfilling any legal obligations

We do not send marketing emails unless you explicitly request or consent to them.

3. Sharing and Disclosure of Personal Information

PSS Hygiene Limited does not sell, trade, or rent your personal information.

We may share personal information only when necessary for the following:

  1. Service Providers
    • Website hosting providers
    • Email hosting
    • Spam detection services
    • Analytics providers (e.g., Google Analytics)
    These parties receive only the information needed to perform their services.
  2. Legal Requirements
    We may disclose information if required to comply with New Zealand law, court orders, or government requests.
  3. Business Operations
    If necessary for responding to your enquiry (e.g., arranging product delivery or providing a quote), your details may be shared internally within PSS Hygiene Limited only.

We do not share customer data with unrelated third parties for marketing or commercial purposes.

4. Cookies and Tracking Technologies

Our website uses:

  • Standard WordPress cookies
  • Bloksy theme functional cookies
  • Google Analytics cookies

These cookies help with:

  • Basic website operation
  • Remembering user preferences
  • Analytics and performance tracking
  • Security and spam prevention

You can disable cookies in your browser settings, though it may affect website performance.

5. Data Storage and Security

We store personal information securely using reasonable technical and organisational safeguards, including:

  • Encrypted transmissions (HTTPS)
  • Secure hosting infrastructure
  • Access controls

However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

6. International Transfers

Some service providers (e.g., Google) may process data on servers located outside New Zealand. These transfers occur under their respective privacy and data protection frameworks.

7. Retention of Personal Information

We retain personal information only for as long as necessary to:

  • Respond to your enquiry
  • Meet operational requirements
  • Comply with legal obligations

Contact form submissions may be stored for administrative and record-keeping purposes.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)

To exercise these rights, contact us at:

contact@psshygiene.co.nz

9. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

11. Contact Us

For privacy-related questions, requests, or concerns, contact:

PSS Hygiene Limited
Email: contact@psshygiene.co.nz